YoPas Privacy Policy

Last Updated: October 4, 2025

1. Introduction

At YoPas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how YoPas ("we," "us," or "our") collects, uses, shares, and protects your personal data when you visit our website yopas or use our services. This policy complies with Uganda’s Data Protection and Privacy Act, 2019, and other applicable laws.

2. Scope

This policy applies to all users of our website and services, including visitors, customers, and partners.

3. Information We Collect

We may collect the following types of personal data:

• Personal Information: Name, email address, phone number, or other details you provide when contacting us or using our services.
• Usage Data: IP address, browser type, pages visited, and time spent on our website, collected via cookies or analytics tools.
• Financial Data: Payment details (if applicable) processed securely through third-party payment providers.

4. How We Collect Information

We collect data:

• When you submit information through forms on our website.
• Automatically via cookies and analytics tools (e.g., Google Analytics).
• From third-party service providers (e.g., payment processors).

5. How We Use Your Information

We use your data to:

• Provide and improve our services.
• Respond to inquiries and provide customer support.
• Analyze website usage to enhance user experience.
• Comply with legal and regulatory obligations.

6. Data Sharing

We may share your data with:

• Service Providers: Third-party vendors (e.g., hosting providers, payment processors) who adhere to our security and privacy standards.
• Legal Authorities: When required by law or to protect our rights.

All third parties are vetted to ensure compliance with Uganda’s Data Protection and Privacy Act, 2019.

7. Data Protection

All sensitive data is encrypted during transmission and storage.
We implement access controls, firewalls, and regular security audits to protect your information.
Personal data is retained only for as long as necessary for legal, regulatory, or business purposes.

8. Your Rights

Under Uganda’s Data Protection and Privacy Act, 2019, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Request data portability.

To exercise these rights, contact us at help@utrax.co.ug.

9. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

11. Data Breach Response

In the unlikely event of a data breach, we will notify affected users and the National Data Protection Office within 72 hours, as required by law.

12. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

13. Contact Information

For questions about this Privacy Policy, contact us at:

Utrax Agency Ltd
Plot 6/8 Nakasero Hill, Kisozi House Complex, Off Kyaggwe Road, Kampala, Uganda
Email: help@utrax.co.ug
Phone: (256) 200 910 112